Shipping Info

Return Policy

At MAStore, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, you may contact us to request a return or replacement.

Return Conditions

  • Products must be returned in their original condition.

  • The product should be unused and undamaged.

  • The original packaging should be included whenever possible.

  • Return requests should be made within 7 days of receiving the order.

  • A photo or video of the product may be required to verify the issue.

Non-Returnable Items

Some products may not be eligible for return due to their nature. Products that have been used, damaged by the customer, or returned without the original packaging may not be accepted.

Refunds

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

If your return is approved, the refund will be processed using the applicable payment method or another agreed method.

Exchanges

If you receive a defective, damaged, or incorrect product, we may offer a replacement depending on product availability.

Contact Us

If you have any questions about our Return Policy, please contact MAStore Customer Support.

Thank you for shopping with MAStore.